Monday, February 14, 2011

Password Hotfix from Microsoft site not working

Just wanted to post this for those that are not on the AD/TechNet Forums daily

This is just a repost from the moderators; I'll update the blog posting when the issue is fixed

Password for hotfix downloaded from Microsoft website is not working

When you try to download a hotfix from Microsoft web site, the hotfix may not be able to be extracted properly with the password included in the email from

We apologize for the inconvenience that this issue may have brought to you. Microsoft is aware of this problem and is trying our best to fix it as soon as possible. You may wait for a while and then try to download hotfix again. If it’s urgent, please contact us by calling:

ITPro 800-936-4900
Consumer 800-936-5700

Or visit for regional support phone numbers. Hotfix request is free of charge.

When this issue is resolved, we will also update it in the forum.